5 Things Every Church Website Needs (And Most Are Missing)
Your church website is often the first impression for visitors. These five elements build trust and welcome everyone, including those using assistive technology.
Before someone walks through your doors on Sunday morning, they visit your website. They want to know what to expect, when to show up, and whether they will feel welcome. If your site makes that hard to figure out, many people simply will not come.
After reviewing hundreds of church websites, these are the five things that matter most and the ones most churches are missing.
1. A Clear "Plan Your Visit" Page
This is the single most important page on your church website, and it is the one most often buried or missing entirely. A first-time visitor needs service times, address with a map link, parking information, what to wear, and what to expect for their kids.
Do not make people dig through your About page or a PDF bulletin to find this information. Give it a dedicated page with a clear link in your main navigation. Use plain language and keep it concise.
If your church has multiple campuses or service styles, make the differences clear. Nobody wants to show up to a contemporary service expecting a traditional one, or vice versa.
2. Service Times and Location on Every Page
Your service times and address should be visible without scrolling on your homepage, and they should appear in your site footer on every page. This seems obvious, but a surprising number of church websites require three or four clicks to find this basic information.
Include a direct link to Google Maps or Apple Maps. Do not just list the address. Make it actionable for someone navigating from their phone on Sunday morning.
3. Authentic Photography
Stock photos of diverse groups of attractive people laughing in a sunlit atrium do not build trust. They signal that either your church looks nothing like the photos, or you did not care enough to take real ones.
Invest in one photo session with a local photographer. Capture your actual worship space, your actual congregation, and your actual pastor. These images do not need to be magazine-quality. They need to be real.
If professional photography is not in the budget, well-lit smartphone photos of your space and events are infinitely better than stock images. Authenticity builds the trust that stock photos destroy.
4. Accessibility That Welcomes Everyone
Your church's mission is to welcome everyone. Your website should reflect that commitment. If a blind visitor using a screen reader cannot navigate your site, you have closed a door before they ever reached your building.
Practical accessibility means adding alt text to every image that describes what is shown. It means using real headings instead of bold text so screen readers can navigate the page structure. It means ensuring your online giving form works with a keyboard alone.
It also means checking your color contrast. White text on a light blue background might look clean to some visitors, but it is unreadable for anyone with low vision. Tools like the WebAIM contrast checker can help you verify this in minutes.
Accessibility is not a technical checkbox. It is a direct expression of your church's values.
5. A Giving Page That Works on Mobile
Online giving is how most younger members contribute, and they are doing it from their phones. If your giving page requires creating an account, downloading an app, or navigating a clunky third-party portal, you are losing donations.
The best church giving pages are simple. They load fast, work on any device, and let someone give in under 60 seconds. Include options for one-time and recurring gifts. Make the page easy to find with a clear link in your navigation.
If you are using a third-party giving platform, make sure it is accessible and mobile-friendly. Test it yourself on your phone before assuming it works for your congregation.
The Bigger Picture
Your church website is not a brochure. It is the front door for people who are searching, curious, or hurting. Every barrier you remove, whether it is a missing page, an inaccessible form, or an outdated photo, brings someone one step closer to your community.
You do not need a massive budget or a redesign committee. Start with these five elements, and you will have a website that does what your congregation already does: welcome people in.
Want a website that reflects your church's heart for welcome?
Let's talk about your church site